CONTACT : +91 8395940098, 9416111448 |

On-Site Support

NTP Technology offers on-site services to commercial clients and can usually have someone dispatched within 8 hours. Many times it can be same day depending on current work loads and the time of day we are contacted.

On-site Support Services include:

  • On-premise Consulting
  • Server and workstation setup
  • Network Configuration
  • Wireless (WAN) networking
  • Computer troubleshooting and repair
  • Computer virus / spyware removal
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Remote Support

Clients who are on a monthly service agreement and have a high speed internet connect can be assisted immediately through Remote Support. Through a secure connection, remote support allows a technician to gain access to the client's computer and resolve issues while the client watches. Once the repairs are complete, the client can end the support session and the technician will no longer have access to their computer.

Remote Support include:

  • System Diagnostics
  • E-Mail Issues
  • System Updates / Patch Management
  • Basic Virus Removal
  • File Retrieval / Minor Data Recovery
  • Software Support / Software Installation
  • Backup Configuration
Remote Support Tool